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Hospitals, HMOs, Nursing Homes, Home Health Agency, Group homes, Dialysis centers, Substance Abuse or Mental Health Programs |
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Office of Health Care Quality
http://www.dhmh.state.md.us/ohcq/ For
further information or to submit your complaint by phone,
call one of the following units within the OFFICE OF HEALTH CARE QUALITY: ·
Nursing
homes, Assisted living homes, Adult day care -
(410) 402-8201; Toll-free 877-402-8219 ·
Hospitals-
(410)
402-8000; Toll-free 877-402-8218 ·
Health
maintenance organizations-
(410) 402-8016; Toll-free 877-402-8218 ·
Developmental
disabilities programs- (410)
402-8050; Toll-free 877-402-8220 ·
Home
health agencies, hospice programs, residential service agencies, kidney dialysis centers- (410)
402-8040; Toll-free 800-492-6005 ·
Substance
abuse treatment programs- (410)
402-8050; Toll-free 877-402-8220 ·
Mental
health treatment programs-
(410) 402-8060; Toll-free 877-402-8220 ·
Clinical
laboratories- (410)
402-8025; Toll-free 800-492-6005 Comments:
The Office of Health Care Quality will accept complaints in writing and by
phone. The office will accept anonymous complaints. To download a
complaint form http://www.dhmh.state.md.us/ohcq/complaint/complaint.htm Consumers
can use The Office of Health Care Quality to find results of nursing home
inspections. To request information consumers may call and have
information sent to them, or they may make an appointment to research
files at the Office of Health Care Quality. Inspection results are also
available from the U.S. Health Care Financing Administration (HCFA). Go to
HCFA at http://www.medicare.gov. Use
the Nursing Home Compare page.
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