Debt Collectors (Collection Agencies)

 

 

 

 

 

Office of the Commissioner of Financial Regulation

For the State of Maryland

 

Commissioner of Financial Regulation

Maryland Collection Agency Licensing Board

Attn: Complaint Unit

500 North Calvert Street Suite 402

Baltimore , MD 21202

Phone: 410-230-6100

Fax:      410-333-0475

E-mail: dfrcomplaint@dllr.state.md.us

 

http://www.dllr.state.md.us/finance/

 

 

Comments: The Division provides a forum for the resolution of consumer complaints for any financial institution chartered in Maryland. When you mail a complete description of your complaint, be sure to include all supporting documentation. Someone from the complaint unit will contact you when your complaint is received.

 

Howard County Office of Consumer Affairs

6751 Colonial Gateway Drive

Columbia MD 21046

Phone: (410) 313-6420 

Link to website

 

Montgomery County Division of Consumer Affairs

100 Maryland Avenue, Suite 330

Rockville , MD 20850

Attn: New Complaint Department

Phone: (240) 777-3636

Link to website

 

Comments: Both Howard and Montgomery County have Consumer Affairs Divisions which accept and try to resolve complaints from county residents or from any consumers who have complaints about businesses in their jurisdictions. They will provide information about local businesses.

 

Consumer Protection Division
Office of the Attorney General
200 St. Paul Place, 16th Floor
Baltimore, MD 21202
Phone: (410) 576-6550

              1-888-743-0023

Complaint hotline: (410) 528-8662

http://www.oag.state.md.us/consumer/edge77.htm.  
                      

 

Comments: The Office of the Attorney General does not handle most problems with collection agencies. However, they can help if a consumer is having difficulties with a creditor who is collecting their own debts. 

 

The Office of the Attorney General has branch offices in Western Maryland, Southern Maryland and on the Eastern Shore. Contact information for branch offices is available at http://www.oag.state.md.us/Consumer/offices.htm.  

 

 

 

 

Helpful Link: For an in-depth description of legal and illegal tactics collection agencies use, see the article written by the MD Attorney General’s Office at http://www.oag.state.md.us/consumer/edge80.htm.