Banks and Financial Institutions Not Chartered in Maryland

Comments: Different types of banks are regulated by separate agencies. Find the agency to help with your complaint below. For more information about how to file a complaint about a federal bank, find information at http://www.federalreserve.gov/pubs/complaints.

1. National Banks— banks with “National” in their name or “N.A”. after their name)

 
              Comptroller of the Currency

Office of the Ombudsman
Customer Assistance Unit
1301 McKinney Street
Suite 3710
Houston, TX 77010
1 (800) 613-6743

http://www.occ.treas.gov/

2. Federal Savings Banks —Federal Savings and Loans

 
              Office of Thrift Supervision

Consumer Programs
1700 G Street, N.W.
Washington, DC 20552
(202) 906-6237 or 1 (800) 842-6929

http://www.ots.treas.gov/

3. Federal Credit Unions:

National Credit Union Administration
Office of Public and Congressional Affairs
1775 Duke Street
Alexandria, VA 22314-3428
(703) 518-6330
http://www.ncua.gov/